To ask the 'right question' is far more important than to receive the answer. The solution of the problem lies in the understanding of the problem. The answer is not outside the problem, it is in the problem. As therapists we often find ourselves at a loss when confronted with our clients. They may have puzzling and confusing symptoms, and we can become as lost as they are in a maze of physical and emotional complaints. How do we negotiate our way through and what tools might we have?